![]() Why haven’t I received my promotional space? We will never ask for your password or your full credit card number. For security and privacy purposes, please don't send anyone, including Dropbox, your full credit card number or CVV number. Learn more about contacting a mobile app store.Īfter gathering this information, submit a support request containing the billing information requested above. ![]() If you paid through the Apple App Store or Google Play, you’ll need to contact Apple or Google to determine the status of your payment. If you paid by Direct Debit or iDeal, we will need the mandate reference number or transaction number. You can find this ID by logging in to your PayPal account and clicking the transaction in your account history. If you paid with PayPal, we will need the PayPal transaction ID.
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